Shipping Policy

Valmont Pagani

Processing Time

All orders are processed within 1–10 business days (excluding weekends and public holidays).

During periods of high demand, order processing may require additional time. If this occurs, we will notify you whenever possible.

Shipping

Standard Shipping (Fully Tracked)

• Estimated delivery time: 7–25 business days

• A tracking number will be sent to your email once your order has been shipped.

• Real-time tracking is available for all orders.

Important Information

Delivery times are estimates only and may vary depending on your destination, customs procedures, carrier operations, weather conditions, and other factors beyond our control.

During holiday seasons, promotional events, or periods of exceptionally high demand, shipping and delivery times may be longer than usual.

Every order is shipped with full tracking to ensure transparency and security throughout the delivery process.

Orders with Multiple Items

If your order contains multiple items, they may be shipped separately from different fulfillment centers in order to provide the fastest possible delivery.

If this occurs, you will receive separate tracking numbers for each shipment when applicable.

Customs & Import Duties

For international orders, customs duties, import taxes, VAT, or other government fees may apply depending on your country's regulations.

These charges are not included in the purchase price and are the sole responsibility of the customer.

Delivery Issues

If your order has not arrived within 60 business days after shipment, please contact our Customer Support team at:

support@rivierevalmont.com

Our team will investigate the shipment and assist you as quickly as possible.

Contact

Customer Support: support@rivierevalmont.com

Response Time: 24–48 business hours.